New Electronic Medical Records
iHealth Clinical Management System

Nano Medic Care Sdn Bhd

what is Electronic Medical Records (EMR)

Electronic Medical Records (EMR) is a digital record that replaces the paper records in the clinician’s office, making your doctor’s visit as brief as it should be. When the hospital records are easily accessible and on-demand, hospitals save a lot of time and a lot of frustration in the waiting bay.

A more seamless record system is in line with Malaysia’s long-term healthcare master plan that will see the citizens receive better medical attention. And data tracking such as the prevalence of certain medical conditions over a period will make future planning effective.

Industry 4.0 Malaysia

Industry 4.0 is an innovative approach to generate new concept and undertake development in the medical field through the integration of technologies, smart machines and different software.
With the help of the Internet of Things (IoT) and the Internet of services (IoS), it creates connectivity and data exchange with advanced information technologies.
It provides a type of digital hospital and a complete monitoring system that fulfils the individual requirements of the patient /medical industry with optimised time and cost.

Future of EMR

The use of electronic medical records in modern medical facilities is a trend that’s here to stay. And for the main benefits EMRs offer over traditional record-keeping, all the hospitals of the future will reap the benefits of using these automated systems.

The Purpose of EMR

As more services in Malaysia are getting automated, implementing electronic medical records (EMRs) in healthcare is at the core of the healthcare master plan that promises to improve Malaysia’s health facilities. The primary purpose of EMRs is to provide a means of data exchange and management to improve decision support for practitioners.

How does EMR work?

Electronic health records are a clinical information system that allows medical professionals to enter information about new admissions or patient visits, where they can update the records with each visit. Access to this record is easy to limit to only the authorized medical specialists. Coordinated backend operations blend seamlessly with outpatient operations in an unbroken chain of events outlined below.

Outpatient Processes

As the patients are visiting the facility for the first time, the system operator registers and schedules them on the waiting list. The doctor then sees the patient and notes the diagnosis, prescriptions, or even referrals to other specialists.

Next on the chain are lab technicians who interact with an interface with a self-checking report to key in the results of lab tests and the external inspection reports.

Following the diagnosis and lab testing, the pharmacist notes down the drug information and the dose the doctor prescribes. Lastly, specialists input billing information like payment status.

iHealth Backend Management Operations

Information is power, and with more statistics available on-demand, you can track your drug supplies inventory, analyze your sales and revenues, and also gauge the performance of your practice.

The backend system makes it possible to share information securely, with the electronic medical records (EMR) strictly following HL7 standards. It also makes it easier to follow up on a patient’s treatment.

Why is electronic medical records (EMR) important in
Malaysia's Healthcare Master Plan?

First, it’s cloud-based, making the medical records accessible to all the doctors treating a particular patient. More importantly, it’s easier to transfer a patient or refer them to another doctor without having to send confidential patient documents physically.

Although some doctors may have some concerns over the shift from paper records to digital records, the iHealth Clinical Information System is more secure to manage than paper records.

Also, unlike paper records, digital records can’t be lost to theft or fire, making them a somewhat permanent record. All the entries are cloud-based, and you can track any activity like a new patient entry.

"No upfront purchase of software. No annual subscription. It's pay per use."

Nano Medic Care

iHealth Clinical Management System – Power by IISI

iHealth CMS is a collaboration with CAREaide Taiwan which power by the time proven healthcare information management system that developed by International Integrated Systems, Inc. (IISI), Taiwan

International Integrated Systems, Inc. (IISI) is the developer and also manages the system administration of the famous & successful Taiwan National Health Insurance (NHI, Chinese: 全民健康保險).
IISI was established in 2008 as a joint venture between Chunghwa Telecom and IT engineering research center after gaining its independence from the Institute for Information Industry (III).
International Integrated Systems, Inc. (IISI) has 2 major shareholders being Chunghwa Telecom and Advantech Corporate Investment.
IISI is composed of 1,248 professionals in hardware and software technology, project management, specialized consultation, business sales, marketing promotion, etc.

Education Level	No. of Employees	Percentage
Master's degree and above	457	37%
Bachelor's degree	679	54%
Associate degree	112	9%

IISI has received the ISO/IEC 27001:2013 (CNS 27001) information security management certification and can provide high-quality and high-security information system organization services.
Had been a part of the III, IISI has over 30 years of experience in professional information systems development and integration. IISI specializes in developing solutions that are designed to achieve organizational and business objectives. Specializations include public sector, financial sector, healthcare, smart city, and telecom & internet services. Additional services include ICT system integration, application system development service, software outsourcing and globalization, systems integration, and maintenance, as well as information security and management consultation.

IISI has also received the ISO/IEC 27001:2013 (CNS 27001) information security management certification and can provide high-quality and high-security information system organization services. IISI had approved by the Industrial Bureau of the Ministry of Economic Affairs and registered as “Artificial Intelligence Technology”, “Information Security”, “Data Economy” and “IT” service organization.
IISI not only assisted medical institutions in undertaking effective information management, but, at the same time, has also developed remote healthcare service systems, which helps medical institutions achieve the objective of home healthcare and management for the public.
- Remote healthcare service system
- Electronic medical record solutions
- Hospital information system
- CKD/Hemodialysis Management System
- Clinic Management System
- Health insurance and medical care information integration system
- Infectious diseases reporting system

In healthcare sector, IISI has successfully implemented the following:

- Health Promotion Administration: Ministry of Health and Welfare
- National Health Insurance Administration: Ministry of Health and Welfare
- Telecare System:Taipei City Government, Taipei City Hospital
- Hospital Health Information System: Hospital in China(Cardiovascular/Oncology Specialist)
- Hemodialysis Management System(iHD): Tainan Hospital、Kaohiung Armed Forces General Hospital、Dialysis clinics(20-40beds)
- Clinic Management Systems(iHealth): Clinics in Malaysia
IISI take HL7 (Health Level Seven) and CDA (Clinical Document Architecture) as the basis for management standards and designed the system to be compatible with Vocabulary Mapping, Viewer design and medical record management module, and provide the convenient EMR (Electronic Medical Record) information management system established in hospitals.

Implementing Health Level Seven (HL7) Standards to Improve Healthcare

HL7 standards allow healthcare organizations to share crucial clinical information securely. These standards ensure the efficient transfer of administrative and clinical data by healthcare providers using secure software applications. This system is core in implementing Malaysia’s long-term strategies for improving healthcare.

Get More When You Automate Your Facility
With iHealth

The iHealth system meets the HL7 standards and functions with professionalism in mind. It’s more than electronic medical records (EMR); it leads the pack in improving the quality of health care in Malaysia. iHealth is a safe, quality, and efficient system that makes it easier for the providers involved in a patient’s care to communicate and interact. They can readily store, retrieve, analyze, and share health records.

Doctors' Concerns over Implementing EMR

Although EMR promises many benefits in offering healthcare, some physicians are still hesitant to implement it due to a few concerns. But even amidst these concerns, tech experts advise that you have to use EMR consistently for your healthcare facility to accrue the benefits over time. Below are some concerns and our answers.

High capital cost and insufficient return on investment for small practices

No upfront purchase of software.
No annual subscription. It’s pay per use.

Organizational capabilities and change management in adapting new technology.

It is user friendly.
Training is provided.

Lack of skilled resources for implementation and support.

The system is fully maintain and supported by provider

Need to redesign clinical process and workflow to incorporate the systems.

It is a system for Malaysian clinic environment.

Concern that systems will become obsolete.

Free upgrade available

Concern that current market systems are potentially not meeting the future needs.

HL7 Standard
Comply with KKM Healthcare 4.0

Concern regarding negative unintended consequences of technology.

Concern that they will spend too much time doing data entry.

Pre-set menu for selection.
Minimum typing

Concern high infrastructure cost

Use normal desktop or laptop
Use Wi-Fi or Data line

Features Of iHealth Clinical Management System

It's web-based, and so you can access health records from anywhere. And in case of a medical emergency, you can offer your medical expertise remotely.
You can schedule activities and manage patient queues, and even schedule reminders to patients when it's their turn to consult the doctor.
Patients can pre-register or during presence at the clinic, helping you to process this information faster.
You can manage multiple doctors on duty, making it easy to make appointments with specific doctor.
You can view multiple resources such as the drug inventory, doctors on duty, or even a payment status from the same terminal.

What are the Advantages of iHealth Clinical Management System?

Apart from saving your facility a lot of precious time tracing the patient’s treatment history, iHealth can drive efficiency at the facility by making this process seamless.

Run a paperless office

Go paperless with iHealth, and do away with all the paperwork. iHealth is a flexible clinical information system that helps you create and manage patients’ records and run all clinical functions. All without taking up space and time that traditional record-keeping does.

Reduce chances of medical errors

iHealth provides accurate and complete information about the patient’s treatment history and makes it available at the point of care. This system helps providers to diagnose patients more effectively and prescribe medication.

Securely share medical information.

iHealth is securely encrypted to withstand any form of malicious external attacks, and you can feel confident that no one will be “eavesdropping” on your conversations with other practitioners. This system is reliable too.

Reduce expenses with better efficiency

Less paperwork means more savings for your practice, as you record the clinic’s activity into a database. Processing patient billing is very efficient too. With iHealth, you will eliminate extra expenses such as possible duplication of tests while sealing all loopholes for leaking out confidential patient information.

It doesn't affect the doctor-patient relationship in any way.

It enhances this relationship, as the doctor can easily follow up on a diagnosis and work out the best and most efficient treatment for patients.

Comprehensive Modules

Patients Appointment Scheduling and Registration
Customers Queue Management
Electronic Medical Records
Medication Prescription & Drug Information
Billing and Payments
Drug Supplies Inventory
Sales & Revenue Analysis
Clinic Performance -Target Management

iHealth Clinical Management System Detailed Features

Three-tier Management Group

Self-Define Items

Convenient Operation Functions

Status During Outpatient Process

HL7 Standard

Three-tier Management Group

Self-Define Items

Convenient Operation Functions

Status During Outpatient Process

HL7 Standard

FAQs

- It is difficult to learn?

Although there is an initial learning curve during the EMR adoption process, an easy-to-use EMR can significantly improve workflows once an EMR is fully implemented

- Only hospitals use EMRs?

More than 80 percent of all care provided for uninsured patients and serve as the front-lines for primary care in the U.S.

- Data stored in an EMR is a security risk?

Needs strict login permissions with backs up data in a safe and secure way. Plus, Web-based EMR systems protect from disasters, floods, building fires, and tornadoes that could easily destroy paper records.

- EMRs are expensive?

This is actually true where EMR vendors charge for software, with additional money spent on hardware and IT maintenance. However, new affordable EMR technology is emerging that is making it easier for small practices to join the technology transformation.

- Implementing EMR can wait?

If you haven’t introduced an EMR system to your practice, waiting will only set you and your staff back more.

- All electronic medical records (EMRs) are alike?

Some are not certified and doesn’t comply with HL7.

- All EMR systems can communicate with one another?

Many EMRs are not able to communicate with one another – due to differences in system design and database servers.

- Electronic Records Aren’t Here to Stay?

With the government putting big budget into promoting digital healthcare, it is clear that this is more than a passing trend. EMR is here to stay.

- Concern that will spend too much time doing data entry during consultation?

There are a number of apps that can actually help reduce data entry time instead of growing it. It depends on you choosing the right one.

Automate your Clinic Today

You have every good reason to shift from paper to web-based solutions for managing your clinical records. Contact us today to begin your automation journey with iHealth Clinical Information System. Contact Us Now.

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New Electronic Medical Records iHealth Clinical Management System